Daily operations relating to your direct receiving station are handled by a small team consisting of an acquisition operator, production operator and image-quality expert, overseen by a supervisor.
The SPOT Terminal ingests, archives and processes image telemetry from the SPOT satellites directly on site. This involves:
Featuring the very latest technologies, your receiving antenna is configured to:
| Pre-commissioning | Your station is adapted to the local environment and conditions. We define with you how it will be integrated during a pre-commissioning site visit. |
| Commissioning | Commissioning of the station, antenna and terminal elements is supervised by Astrium Services teams. |
| Training | On-site training includes satellite tasking, operations, production management and first-level maintenance. |
| Operations loop | Astrium Services coordinates acceptance testing of all equipment and validation of the operations loop before your system enters service. |
| Maintenance | The standard warranty and maintenance period starts as soon as you sign off acceptance of your SPOT Terminal. Our product support team will help you with any operational problems, providing system assistance and hardware and software maintenance. |
| Upgrades and improvements | Upgrade packages will be provided during the maintenance period. Software upgrades are sent out once a year. The objective is to maintain a uniform, up-to-date system across Astrium Services’ receiving station network. |
| Support | Astrium Services’ domain experts are ready to help you develop your business, providing support for products, services and applications. |
SPOT Receiving Station
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